Information on the Collection of Personal Data

In the following, we provide information on the collection and – if necessary – further processing (storage etc.) of personal data in accordance with the information obligations under Article 13 and Article 14 of the EU General Data Protection Regulation (GDPR).

Information on the Controller

Controller in terms of Article 4(7) GDPR is VOIS AG, Kreuzmattring 14, Kastanienbaum, PO Box 434, 6047 Horw, Switzerland,, Mobile: +41 79 353 98 36, Tel: +41 41 362 16 80.

Collection of Personal Data

In the following we inform you in which cases we collect personal data and for which purposes. There is no legal or contractual obligation to provide your data.

Collection of Personal Data in the Context of Contractual and Pre-contractual Measures

If we collect your personal data in the context of contractual measures or measures prior to entering into a contract, we solely process the data for these purposes and to fulfill our contractual obligations. The legal basis is Art. 6 (1) point (b) GDPR. The data to be processed are the data you provided (e.g name and contact data in connection with requests for quotation or completed data fields in contractual documents).

Use of the Website

In general, the use of our website is possible without entering personal data. If personal data is collected on our website, the provision of information is voluntarily – as far as possible. If we make use of contracted processors for individual functions of our website and transfer data to them, we will inform you in detail about the respective procedures below, including the specified criteria for the respective storage period. When using the website for informational purposes only, e.g. without registration or otherwise transmit information, we collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data – which is technically necessary for us – to display out website and to ensure its stability and security (legal basis: first sentence of Art. 6(1) point (f) GDPR): date and time of the server request, the browser and the browser version, the operating system, the pages that were visited and the IP of the computer from which the request was received. Our legitimate interest results from the above listed purposes for data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

Use of our Contact Form

For questions of any kind, we offer the possibility to contact us via a contact form on our website. In that context, providing contact information is obligatory in order for us to know who the enquiry came from and whom to answer. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art 6(1) point (a) GDPR on the basis of your voluntarily given consent or Art. 6(1) point (b) GDPR (enquiries prior to entering into a contract).

The personal data collected by us for the use of the contact form will be erased after your request is completed and as long as there is no further necessity for storage or you have given us your consent for further storage until then.


In addition to the data mentioned above, cookies are stored on your computer when using our website. Cookies are small text files that a site or a service provider transfers to your computer’s hard drive through your web browser and by which the entity that set the cookies captures and remembers certain information. Cookies make the internet offer more user-friendly and effective.

Transient cookies, especially session cookies, are automatically deleted when the browser is closed. Session cookies store a session ID, with which various requests can be assigned to to the shared session. That way your computer can be recognized once you return to our website. If you log off our if you close the browser, the session cookies are automatically deleted. Persistent cookies are automatically deleted after a specific period of time – which may vary depending on the cookie. At any time, you can delete cookies in the security settings of your browser.

You can configure your browser settings to meet your personal preferences and decline third-party-cookies or decline cookies in general, for example. Please note that, in that case, you may not be able to use all the features of this website.

Links to Social Media

Our website contains links to social media sites such as Facebook or Instagram. When you merely visit our website, no data is passed on to the respective social media operators. By clicking on the links, you will be redirected to the corresponding websites of the social media operators. From this point on, the social media operators may also collect and process personal data about you. You can find further information on this in the data protection regulations of the respective operators.

If you do not want the operators to collect personal data about you, we ask you not to click on the links.

Further Information on the Processing of Personal Data

We only process your personal data for cases other than those mentioned in this privacy policy, if:

– you have given your consent in accordance to Art. 6(1) point (a) GDPR,

– processing is necessary for the performance of the contract in accordance to Art. 6(1) point (b) GDPR (e.g. transmission to service providers that are necessary for the execution of the contract, such as shipping companies, payment processors),

– processing is necessary for compliance with a legal obligation in accordance to Art. 6(1) point (c) GDPR (in particular tax and commercial law transfer obligations, transfer obligations to social security institution such as health insurance companies, pension providers, etc.), and if

– processing is necessary for the purposes of our legitimate interests or the legitimate interests pursued by a third party, in particular the assertion, exercise or defense of legal claims, except if such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data in accordance with Art. 6(1) point (f) GDPR.

Processors on whose services we depend to operate our business (e.g. technical service providers) and to fulfill our contractual obligations and whom process the data only on our instructions may also be data recipients; such processors act on our behalf within the scope of processing activities in accordance with Art. 28 GDPR.

Your Rights as a Data Subject

As data subject you have the following rights (Art. 12 et seq. GDPR) – provided they are of relevance – with regard of the personal data concerning you:

– Right to information

– Right for rectification or erasure.

– Right to restriction of processing.

– Right to object processing.

– Right to data portability.

Furthermore, you have the right to lodge a complaint with a supervisory authority considering the processing of your personal data. If you have declared your consent, you have the right to withdraw it at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to Object

Provided that your data are processed for the purposes of your legitimate interests in accordance with Art. 6(1) point (f) GDPR, you have the right to object to the future processing of your personal data in accordance with Art. 21 GDPR on grounds relating to your particular situation or if the objection aimed at direct marketing. In the latter case you have a general right to objection which we will follow without the provision of such a particular situation.

Erasure of Data

Unless stated otherwise in the present Privacy Policy, personal data will be erased if they are no longer necessary in relation to the purposes for which they were collected or otherwise processed – provided that no legal retention periods or e.g. limitation periods apply that may be useful for legal prosecution. In general, documents that are relevant under German commercial law must be stored for a period of at least six years. Documents that are directly – and indirectly – relevant for the assessment of taxes (e.g. tax on wages, value added tax etc.) must be stored for a period of at least ten years.

Information on Data Security

We use appropriate technical and organizational security measures to protect your data against accidental to intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments. We would like to point out that data transmission over the internet (e.g. communication via e-mail) may be subject to security gaps. Especially when sending unencrypted e-mails, contents can potentially be read by third parties. If you want to have an encrypted transmission, please contact us here. However, it is not possible to guarantee complete protection of data against access by third parties.